Privacy Policy

Effective: February 9, 2026

Introduction

WelcomeMo ("we," "our," or "us") operates the website welcomemo.com and provides property management services in Calgary, Alberta. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you fill out our consultation form or contact us, we may collect:

• Full name
• Email address
• Phone number
• Property type and number of properties
• Messages or inquiries you submit

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide, maintain, and improve our property management services
• Send you relevant updates about our services (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., hosting, email services)
• Professional advisors such as lawyers or accountants when necessary
• Law enforcement when required by law or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Your Rights

Under Canadian privacy law (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for the collection and use of your information
• Request deletion of your personal information
• File a complaint with the Office of the Privacy Commissioner of Canada

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: hello@welcomemo.com
• Location: Calgary, Alberta, Canada